Job Description
The Senior Sales Performance Analyst at Samsara is responsible for monitoring and improving sales quality and compliance through data analysis, collaboration with stakeholders, and implementing best practices to enhance customer engagement and sales outcomes in a fast-paced, remote-friendly environment.
Key Responsibilities
- Monitor sales interactions to assess quality and compliance
- Implement and track mechanisms for quality assurance and process adherence
- Analyze data using BI tools to identify opportunities for improving sales behaviors and outcomes
- Collaborate with sales teams and stakeholders to ensure accountability in quality programs
- Drive projects to enhance sales behaviors, processes, tools, and training
Requirements
- Minimum of 4 years of experience in Sales, Enablement, Operations, Quality, Management Consulting, or Program Management, ideally in a SaaS environment or fast-paced IT consulting role.
- Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes.
- Ability to ramp up quickly on business priorities and derive insights from data.
- Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles.
- Poise under pressure when working through issues in a fast-paced environment.
- Strong attention to detail and a knack for process improvement and documentation.
- Experience working with Gong and/or Salesforce.
- Ability to utilize tools such as Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights.
- Ability to deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries.
- Minimum educational requirement is not explicitly specified, but candidates should have relevant professional experience as outlined.
- Ability to collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs.
- Ability to implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration.
- Ability to drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes.
- Ability to support teams in all segments by implementing data monitoring systems and assessing compliance.
- Strong communication skills to effectively communicate insights and collaborate with cross-functional teams.
Benefits & Perks
Annual Base Salary range: $106,802.50 - $143,600 USD
Flexible working model supporting remote, hybrid, or in-office work
Comprehensive health and parental leave plans
Professional development stipend
Performance-based bonus variable pay and equity for eligible roles
Long-term success foundations including a flexible, employee-led remote model
Ready to Apply?
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