Job Description
A Sales Engineer at Samsara is responsible for supporting the sales team by providing technical expertise on IoT hardware, sensors, and system integrations, helping to demonstrate the value of Samsara's connected operations solutions to customers across various industries.
Key Responsibilities
- Assist the Global Sales Team with technical inquiries and tasks, including monitoring inbound question queues.
- Support technical trials and proof of concepts by creating software scripts and integrations.
- Provide internal technical assistance and QA support for customer-related technical issues.
- Develop and manage digital content for product learning, installation, and configuration.
- Maintain and update hardware and software lab infrastructure, including remote kits.
- Participate in new product testing activities.
- Gather and highlight industry-specific customer use cases for Samsara solutions.
- Coordinate cross-functional communication to ensure prospect success, including RFP responses and feature requests.
Requirements
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
- Preferred 1 year of experience working with customers in a pre-sales or support capacity
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Fluent in French (bilingual French speaker)
- Ability to create software scripting solutions and integrations to assist with technical proof of concepts
- Ability to assist with technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Ability to produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
- Ability to update and manage internal hardware and software lab infrastructure, both in office and remote kits
- Ability to coordinate and participate in new product testing activities
- Ability to gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
- Ability to coordinate cross-functional communication to ensure prospect success, including RFP responses, Product Feature Request management, and Customer Support triaging
Benefits & Perks
Competitive total compensation package (salary range $69,317.50 - $93,200 USD)
Employee-led remote and flexible working
Health benefits
Inclusive work environment with accommodations for persons with disabilities
Support for hybrid, in-person, or fully remote work models
Ready to Apply?
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