IAM Operations Engineer
Pure StorageSanta Clara, California
Full Time
Posted March 19, 2026
$176k - $265k
Apply Now
Application opens on company website
Job Description
The role involves managing and supporting enterprise Identity and Access Management (IAM) platforms to ensure secure, reliable, and compliant access across multiple environments, while continuously improving IAM services and supporting security and operational goals.
Key Responsibilities
- Operate and improve enterprise IAM platforms to ensure stability, scalability, and operational effectiveness.
- Manage day-to-day IAM services, including authentication, identity lifecycle, and access management.
- Support incident, problem, and change management processes related to IAM platforms.
- Monitor and analyze operational KPIs, SLAs, and SLOs to maintain high service availability and reliability.
- Administer IAM tools such as IdP, PAM, IGA, Secrets Management, and PKI systems.
- Perform maintenance activities including upgrades, backups, monitoring, imaging, and patching of IAM services.
- Collaborate with stakeholders to adapt IAM controls and policies to evolving business needs.
- Develop documentation, operational procedures, and runbooks for IAM services.
- Implement automation to improve operational efficiency and security.
- Lead root cause analysis and problem management to resolve recurring issues and improve platform reliability.
Requirements
- 3 to 5 years of experience supporting enterprise Identity and Access Management (IAM) platforms such as Okta, Privileged Access Management (PAM) solutions, Identity Governance Administration (IGA) tools, Vault, PKI systems, etc.
- Proven ability to define, govern, and report on Service Level Agreements (SLAs), Service Level Objectives (SLOs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs) to ensure service performance, reliability, and customer satisfaction.
- Familiarity with leading incident and problem management efforts, including conducting root cause analysis (RCA), and implementing corrective and preventive actions to strengthen service resilience.
- Experience participating in structured change governance processes, risk assessment, and release oversight.
- Hands-on experience with observability, logging, and monitoring tools such as Splunk, Prometheus, Datadog, etc.
- Strong understanding of identity lifecycle management, Role-Based Access Control (RBAC), and access governance principles.
- Experience supporting the day-to-day operation of IAM services, including authentication and identity lifecycle services, incident, problem, and change management processes.
- Ability to own the lifecycle management of IAM services, including maintenance, upgrades, backups, monitoring, imaging, and patching.
- Experience developing and maintaining documentation, operational procedures, and runbooks to ensure service sustainability and operational readiness.
- Experience delivering new IAM services and features to support evolving business and security requirements.
- Experience overseeing access reviews, RBAC implementations, and identity lifecycle management processes to maintain compliance and governance standards.
- Ability to identify and implement automation opportunities to improve efficiency, reduce manual processes, and enhance security posture.
- Experience leading problem management efforts by conducting root cause analysis, resolving recurring issues, and improving platform reliability and user experience.
- Willingness to participate in a scheduled on-call rotation to provide 24/7 support for production systems.
- Technical experience with scripting and automation using languages such as Python, PowerShell, Bash, or Tines to improve operational efficiency and streamline IAM services.
Benefits & Perks
Salary range: 176,000 - 265,000 USD annually
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
Join Pure Storage and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Pure Storage
More jobs at Pure Storage
Senior Software Engineer - Agentic AI Automation
Pure Storage
NEW
Bangalore
Full Time
3h
Territory Account Executive - Central Region
Pure Storage
NEW
Chicago
Full Time
3h
$63k-95k
Executive Assistant, Data Management 1touch
Pure Storage
NEW
Santa Clara
Full Time
3h
$0k-0k
More jobs in Santa Clara, California
Associate Fleet Technician, Bay Area
Nuro
Santa Clara
TEMPORARY
3d
$0k-0k/hr
Autonomous Vehicle Operator, Santa Clara 12-Month Duration
Nuro
Santa Clara
TEMPORARY
Mar 6
$0k-0k/hr
Shift Supervisor, On-Road Operations
Nuro
Santa Clara
Full Time
Mar 4
$80k-108k