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  3. Shift Supervisor, On-Road Operations Santa Clara, CA
Nuro logo

Shift Supervisor, On-Road Operations Santa Clara, CA

Nuro
Santa Clara, California
Full Time
Posted April 10, 2026
$80k - $108k
Not Specified
~52 people viewed this recently
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Application opens on company website

Job Description

A Shift Supervisor at Nuro is responsible for managing a team of AV operators, overseeing hiring, training, performance, and operational activities to ensure the successful execution of autonomous vehicle missions and continuous improvement of team performance.

Key Responsibilities

  • Hire, onboard, and develop a team of operators
  • Manage team performance through reviews, feedback, and coaching
  • Oversee start and end of shift activities, including attendance and data management
  • Coordinate with planning team on training, feature rollouts, and operator allocation
  • Respond to operator and onsite incidents following established procedures
  • Monitor and analyze team performance, identifying areas for improvement
  • Collaborate with cross-functional teams to implement continuous improvement projects
  • Share best practices and drive standardization across locations

Requirements

  • At least 2 years experience managing teams of at least 10 direct reports, including hiring, performance management, coaching, and mentoring or relevant work experience.
  • Experience leading and managing a team of 20 operators, providing feedback, guidance, and ensuring training competency is up to date.
  • Ability to conduct performance reviews of operators in line with performance evaluation metrics and work with stakeholders to update these metrics as needed.
  • Experience running the interview process and executing onboarding for new hires in line with the onboarding plan, including working with the Learning and Development team to develop interview and onboarding processes and grading rubrics.
  • Understanding of US Labor laws, Employment laws, and Driving laws.
  • Ability to work a flexible schedule that includes nights, evenings, and weekends to meet business needs.
  • Strong problem-solving skills and the initiative to resolve issues independently.
  • Ability to review data and analyze performance metrics.
  • Exceptional interpersonal and communication skills.
  • Experience working in a fast-paced, dynamic environment and willingness to assist where needed.
  • Ability and willingness to engage in continuous improvement processes and projects to enhance efficiency and throughput.
  • Willingness to work cross-functionally with other organizations and share best practices to drive standardization.

Benefits & Perks

Compensation/salary range between $80,180 and $108,240 depending on experience and qualifications
Annual performance bonus
Equity
A competitive benefits package

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