The Distribution Account Manager at Pure Storage is responsible for managing relationships with distributors, optimizing operational efficiency, ensuring program compliance, and supporting partner engagement to drive revenue growth within the company's channel sales ecosystem.
Key Responsibilities
Manage day-to-day relationships with distributors to ensure operational efficiency and program compliance
Execute deal flow management tasks, including approval, rejection, extension, and reassignment of deal registrations in Salesforce
Serve as the first point of contact for systems-related issues such as portal access, login credentials, and CPQ problems
Communicate complex distributor program details, requirements, and incentives to ensure understanding and compliance
Guide distributors in accessing and completing sales, technical, and certification training resources
Identify and document operational process friction points and contribute to streamlining efforts
Support channel engagement by facilitating distributor participation in marketing events and follow-up activities
Generate reports and data insights for business reviews and ROI analysis
Requirements
Experience providing high-quality support or account management in a fast-paced technology or B2B environment, specifically working with partners, resellers, or distributors.
Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals such as Partner Central, with a strong ability to manage data and maintain pipeline hygiene.
A high degree of accuracy and focus on detail, with proven ability to analyse current processes and identify opportunities for optimisation and efficiency gains.
Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly, coupled with a professional, customer-first service approach.
Demonstrated ability to work effectively across multiple internal teams, such as GPO Sales, Channel Operations, and Marketing, to resolve complex issues quickly.
Operational support or account management experience in a technology or B2B environment, working with partners, resellers, or distributors.
Strong desire to grow expertise in Distribution Account Management and Channel Marketing, actively seeking out and participating in development opportunities.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
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