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Job Description
The Key Account Manager (KAM) is responsible for developing and executing strategic plans for high-value customer accounts, building long-term relationships, and driving revenue growth while representing Phoenix Contact's products and solutions globally, often working remotely.
Key Responsibilities
- Develop and implement strategic account plans and measurable objectives for high-value customers
- Build and maintain trust-based relationships with key customer stakeholders
- Serve as the primary liaison between customers and Phoenix Contact, advocating for customer needs
- Coordinate and lead cross-functional account teams to execute account strategies
- Drive financial performance and growth of assigned accounts
- Develop customer presentations, proposals, and promotional content tailored to accounts
- Communicate global and regional pricing strategies and coordinate channel partner activities
- Maintain strong technical and product knowledge to support account strategies
- Ensure timely completion of reports, documentation, and internal communications
- Support continuous improvement initiatives and contribute to business process enhancements
Requirements
- Minimum of three years Sales experience or Industry experience
- 3-5 years successful professional experience in developing relationships
- Practical experience with implementing and facilitating business deals operationally
- Proficiency in German language preferred
- BS or equivalent industry experience
- Must be able to travel by airplane
- Must have a valid driver s license and be able to operate an automobile for up to six hours at a time
- Must be able to lift a minimum of 50 lbs. (sample, demos, literature)
- Must be able to travel overnight, 50% or more of the time
- Comply with company dress code guidelines
- Punctuality in all aspects is required
- Timely submittal of expense reports, monthly account reports, visit reports, and business reviews
- Attendance in accordance with company policies and participation in local, regional, and international meetings
- Regular and on-time attendance
Benefits & Perks
medical, dental, and vision coverage
401k matching
bonus plan
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
auto allowance
life insurance
short and long-term disability
assistance programs
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