Client Success Specialist

Metergy Solutions

New York, New York

Full Time

Posted December 16, 2025

Energy Management

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Job Description

The Client Success Specialist is responsible for maintaining strong relationships with clients by responding promptly to inquiries and requests, with opportunities for growth into client success management roles within a leading submetering technology company focused on energy reduction and sustainability.

Key Responsibilities

Maintain strong ongoing relationships with clients
Respond quickly and thoughtfully to client inquiries, requests, and tasks
Support client success initiatives to ensure client satisfaction and retention

Requirements

Ability to quickly and thoughtfully respond to client inquiries, requests, and tasks as part of maintaining strong ongoing client relationships.
Experience in a client-facing role involving communication, relationship management, or customer service.
Strong interpersonal and communication skills to effectively interact with clients and team members.
Ability to grow into roles such as Client Success Management or similar positions, indicating a desire for professional development within the company.

Benefits & Perks

Excellent health coverage and life insurance benefits no waiting period

Company-paid Long-Term Disability and Basic Life Coverage

Flexible Spending Account (FSA) options

401K plan with immediate company match

Generous Paid Time Off Plan plus 10 paid holidays

Summer hours to enjoy the weather

Regular Social events - happy hours, summer holiday parties, more

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