Senior Manager, Client Success - Key Accounts
Metergy SolutionsNew York, New York
OTHER
Posted April 14, 2026
~102 people viewed this recently
Apply Now
Application opens on company website
Job Description
The Senior Manager, Client Success - Key Accounts is responsible for serving as the primary contact and strategic partner for key clients in the US market, supporting their needs and ensuring satisfaction with Metergy's submetering solutions, while leading other client success professionals in a hybrid work environment.
Key Responsibilities
- Serve as the primary point of contact for key accounts within the US market.
- Act as a trusted advisor and strategic partner to key clients.
- Collaborate with the Director of Client Success to support key accounts.
- Lead other Client Success professionals in supporting key accounts.
Requirements
- The candidate must have experience working as a trusted advisor and strategic partner for key accounts within the US market.
- The candidate must be able to work in a hybrid work environment with 3 days in the office in Long Island City, New York.
- The candidate must support and lead other Client Success professionals when supporting key accounts, although this is not a people manager position.
- The candidate must have a strong understanding of utility consumption data, including electricity, water, gas, and thermal energy, and experience with turnkey submetering and billing processes.
- The candidate must have experience working with long-term recurring revenue business models, specifically SaaS or similar subscription-based services.
- The candidate must have the ability to act as a strategic partner and trusted advisor to clients, providing market-leading expertise in submetering and billing.
- The candidate must demonstrate excellent communication skills to effectively collaborate with internal teams and clients.
- The candidate must have a minimum of 45 years of experience or equivalent industry experience in a related field (implied by the company's history, but not explicitly stated as a requirement).
- The candidate must possess the ability to manage and support key accounts, ensuring client satisfaction and retention.
- The candidate must be committed to supporting decarbonization efforts through energy reduction initiatives and understanding of sustainability goals.
- The candidate must be able to support the company's mission of providing accurate and reliable utility consumption data and fostering an inclusive, respectful, and high-performing workplace.
Benefits & Perks
Excellent health coverage and life insurance benefits no waiting period
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular Social events - happy hours, summer holiday parties
Ready to Apply?
Join Metergy Solutions and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Metergy Solutions
Jobs in New York, New York
More jobs at Metergy Solutions
Client Success Manager
Metergy Solutions
VISA
New York
Full Time
3d
Billing Analyst (Utilities)
Metergy Solutions
New York
Full Time
4d
Utility Meter Reader
Metergy Solutions
Exton
TEMPORARY
4d
More jobs in New York, New York
Engineer Helper
Empire State
New York
Full Time
4d
Construction Manager
Orenda
New York
Full Time
5d
$120k-170k
FP A Manager
Affinity
New York
Full Time
Apr 11
$131k-164k