Client Success Manager
Metergy SolutionsNew York, New York
Full Time
Posted April 15, 2026
Energy Management
Visa Sponsored
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Job Description
The Client Success Manager develops and maintains strong business relationships with clients, ensuring excellent service through proactive communication, understanding client needs, and collaborating across departments to provide tailored solutions and support.
Key Responsibilities
- Develop and maintain strong, positive business-to-business relationships with clients.
- Maintain close contact with clients to understand their needs and strategic direction.
- Collaborate across departments within Metergy to support client-focused solutions.
- Provide excellent client service through proactive communication and facilitation of client requests.
- Act as the first point of contact for general inquiries such as billing, products, and scheduling for landlords and property managers.
Requirements
- Develop strong, positive, business-to-business relationships with a defined portfolio of clients through maintaining close client contact and understanding their needs and strategic direction.
- Provide excellent client service through proactive communication, facilitation of client requests, and working across Metergy to resolve inquiries.
- Act as the first point of contact for general inquiries such as billing, products, scheduling, etc., for Landlords and Property Managers.
- Collaborate within Metergy to provide cross-departmental support on client-focused solutions.
Benefits & Perks
Excellent health coverage and life insurance benefits with no waiting period
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular social events such as happy hours and holiday parties
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