Job Description
The Implementation Delivery Lead is responsible for managing technology projects within Kraken's residential flexibility product, supporting client migrations and long-term technology needs, by collaborating with internal teams and clients to deliver innovative energy solutions.
Key Responsibilities
- Manage billing, finance, and communication aspects of client projects within the ResiFlex product.
- Support migration of client systems onto the Kraken platform and manage long-term technology requirements.
- Collaborate with Kraken's technology and operational teams, as well as clients, to deliver project results.
- Understand Kraken's operations, analyze client requests, and refine solutions to leverage capabilities.
- Integrate technology, people, and processes to innovate and improve client solutions.
- Assist clients in adapting to Kraken's development and ways of working.
- Coordinate with product managers and developers to communicate development needs and act as a client liaison.
Requirements
- Experience in managing a tech domain related to billing, finance, or communications for client projects within a technology or energy-related environment.
- Ability to work in partnership with technology and operational teams at Kraken as well as the client to deliver results for client projects or business needs.
- Understanding of how Kraken works, including the ability to understand problems or requests raised by the client and refine solutions to leverage existing and new capabilities.
- Experience in bringing technology, people, and processes together to innovate improvements for clients.
- Ability to support clients in adapting to ways of working that are aligned with Kraken’s development style.
- Experience working closely with product managers and developers to request development needs and act as a link to the client.
- Proven experience in managing long-term technology requirements or migration projects, specifically within energy or SaaS platforms.
- Strong understanding of virtual power plants, distributed energy resources (DERs), or related energy management systems is preferred but not explicitly mandatory based on the posting.
- Educational background or experience relevant to technology, energy systems, or project management (specific degrees or certifications are not explicitly specified but implied).
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks not specified
Support for adapting to ways of working aligned with Kraken's development style
Tools and environment provided to unleash potential
Equal opportunity employer with inclusive work environment
Accommodation options available for interview process
Ready to Apply?
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