Job Description
The role involves consulting with public sector clients to identify, demonstrate, and realize business process improvements using Celonis Process Intelligence Platform, with a focus on delivering measurable value, driving adoption, and supporting organizational transformation.
Key Responsibilities
- Identify and translate customer strategic priorities into high-impact Celonis use cases
- Build demos and business cases to demonstrate value and support customer acquisition
- Conduct Value Assessments and Proof-of-Value Projects to communicate strategic value to C-Level executives
- Facilitate business value workshops to identify process improvement opportunities
- Derive and initiate process improvement measures and enterprise-wide change initiatives
- Present results and realized value to senior management and stakeholders
- Manage the end-to-end customer value journey, including adoption, expansion, and renewal of the platform
- Develop strategic expansion roadmaps to embed Celonis as a core business transformation tool
- Provide feedback to product teams for platform and app enhancements based on customer use cases
Requirements
- 3-7 years of relevant work experience following completion of a Master’s degree, with experience in an analytical role demonstrating or securing value through business data analysis, business process improvement, and/or software deployment.
- Experience in a customer-facing role with a Consultancy or Business Software SaaS Provider, or alternatively in an Inhouse role such as within a Center of Excellence for Data Mining Analytics Intelligence within an Enterprise.
- Excellent communication and presentation skills in German (fluent) and English, with experience in preparing and communicating roadmaps and results to stakeholders.
- Sales acumen, sovereign, and winning appearance.
- Good understanding of Databases and the challenges of fragmented and custom legacy source systems.
- Practical experience in SQL and/or Python.
- Experience in collaborating with IT teams.
- Deep understanding of the challenges to operate within the EU AI Regulations.
- Experience with implementing AI agents such as IBM Watson Orchestrate, Amazon Bedrock, Microsoft Copilot, Salesforce Agentforce, RPA, or BI Tools, or building Dashboards or Apps Action Flows is a plus.
- Experience in identifying use cases for business process improvement and deploying improvement measures, acting as a change agent, and training users and process owners to realize value.
- Experience in planning and managing project scopes, expectations, and timelines.
- Good understanding of processes in the Public Sector, including federal or state ministries, agencies, and semi-public structures such as statutory health insurers.
- Deep understanding of industry trends and strategic opportunities in the Public Sector.
- Degree in Industrial Business Engineering, Technology and/or Management, Political Sciences, Informatics, Mathematics, or a similar field.
- Security certification such as SÜ2 (nice-to-have).
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities
connect and support through dedicated inclusion and belonging programs
opportunity to work with leading process mining technology
international team collaboration
contribute ideas in an open culture with autonomous teams
Ready to Apply?
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