Job Description
The Manager of Value Engineering at Celonis leads a team responsible for driving customer value realization through process intelligence solutions, managing end-to-end customer journeys, and fostering strategic relationships to ensure growth, renewal, and expansion of the company's SaaS offerings.
Key Responsibilities
- Lead and manage the customer value journey from landing to renewal and expansion.
- Identify, frame, and deliver value to customers by translating strategic objectives into high-impact use cases.
- Communicate value opportunities and strategic roadmaps to C-Level executives and stakeholders.
- Support deployment of new features, apps, and products to drive strategic growth and value creation.
- Create and maintain strategic customer relationships as an executive sponsor.
- Conduct Quarterly and Executive Business Reviews to communicate results and realized value.
- Recruit, develop, and mentor a team of Value Engineers to ensure high performance and talent growth.
- Allocate resources effectively to meet sales, renewal, and value targets.
- Prepare and communicate results to internal and external stakeholders, including senior management.
Requirements
- Demonstrate your business domain expertise, such as in Finance or Supply Chain, as well as experience in strategic transformation initiatives (e.g., Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer.
- Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap.
- Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows.
- Plan and manage project scope, expectations, and timelines, leveraging partners from the Celonis Ecosystem wherever possible.
- Experience in preparing and communicating results to stakeholders and management, both internally and externally.
- Demonstrate experience of following the Celonis value selling methodology alongside the customer journey including discovery, qualification, value assessment, and PoV s, and demonstrate the full value potential of Celonis Process Intelligence.
- Proven track record of identifying and prioritizing use cases, implementing improvement measures, and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis.
- Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer and allocate resources efficiently, and champion the value selling methodology with customers.
- Proven ability to lead by example, including being on the front line with teams, hands-on in all aspects, and serving as a role model for the organization.
Benefits & Perks
Unrivaled Family Support Benefit from our inclusive parental leave policy 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment
Work-Life Integration Enjoy Unlimited PTO in applicable regions and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration
Continuous Growth Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform
Holistic Well-being Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks that prioritize work life balance
Drive Sustainability Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually
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