Apply Now
Application opens on company website
Job Description
The Renewals Manager is responsible for managing customer contract renewals, driving retention, identifying growth opportunities, and collaborating with cross-functional teams to maximize revenue and strengthen customer relationships within a SaaS environment.
Key Responsibilities
- Own and lead the renewals process to preserve and enhance customer contracts and relationships
- Engage with key decision-makers to identify customer requirements and address roadblocks
- Prepare renewal quotes, notifications, and develop strategies to maximize revenue retention
- Maintain and report an accurate forecast of upcoming renewals
- Identify upsell and cross-sell opportunities during contract renewals to drive customer growth
- Build and maintain relationships with internal teams and external customers to facilitate renewals
- Participate in business reviews and lead renewal meetings as needed
- Develop a deep understanding of pricing models, contract structures, and negotiation flexibility
Requirements
- 3 years of professional experience in Renewals or Procurement, or 4 years of Sales, Customer Success, or Account Management preferably within a SaaS organization
- Salesforce experience required
- Consistent track record of achieving personal and team goals
- Ability to thrive in a rapidly changing environment
- Detail oriented, comfortable gathering and analyzing data, creative problem solver, team player, adaptable
- Ability to grow business in a strategic manner, i.e., creating new processes and initiatives with limited direction
- Strong ability to forge lasting relationships through verbal and virtual communication to meet objectives and sales quotas
- Ability to independently make good decisions in the spirit of the strategic direction of the organization
- Experienced in coordinating with cross functional teams to drive various objectives such as quota, legal amendments, technical issues, etc.
- This position is not eligible for visa sponsorship
Benefits & Perks
Competitive base salary
Company-wide bonus program
Generous and flexible time and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees
401K with a generous company match
Access to brand new downtown office with high-tech building gym and nearby running trails
Ongoing career development opportunities facilitated by Learning Development teams
Recognition through awards such as Best Places to Work for 9 years in a row
Opportunities to give back through community service
Ready to Apply?
Join AlertMedia and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at AlertMedia
Security Engineer
AlertMedia
NEW
Austin
Full Time
6h
Talent Sourcer
AlertMedia
NEW
Mexico City
Part Time
6h
Enterprise Customer Success Manager
AlertMedia
Austin
Full Time
Feb 27
More jobs in Austin, Texas
Data Center Project Engineer
SB Energy
Austin
Full Time
Feb 27
$70k-115k
Senior Project Manager - Data Centers
SB Energy
Austin
Full Time
Feb 27
$140k-170k
Principal Mechanical Engineer - Data Centers
SB Energy
Austin
Full Time
Feb 27
$100k-165k