Job Description
The Project Manager at Alarm.com is responsible for leading complex international product and service launches, coordinating cross-functional teams, managing project plans, and ensuring successful deployment while meeting customer expectations and regional requirements.
Key Responsibilities
- Develop and manage detailed project plans for international service and product launches
- Define project scope and gather technical and business requirements from stakeholders
- Coordinate cross-functional teams to execute technical requirements, enhancements, and bug fixes
- Identify, communicate, and mitigate project risks to ensure timely and high-quality delivery
- Build and maintain relationships with internal teams, partners, and stakeholders to ensure project success
- Track and report project status, milestones, dependencies, and resource requirements to leadership
- Ensure thorough documentation of projects to support transparency and risk management
- Develop technical knowledge of Alarm.com solutions and apply analytical problem-solving skills
Requirements
- Bachelor's degree in Computer Science, Engineering, Operations Research, Mathematics, Physics, or equivalent practical experience.
- Exceptional communication skills with the ability to build strong relationships, clearly articulate rationale, and influence outcomes.
- A proactive, self-starting mindset with experience collaborating with enterprise customers across varying levels of technical sophistication.
- Strong risk management capabilities, including early identification and transparent communication to stakeholders.
- High empathy and customer focus, with a drive to understand stakeholder needs and enable success.
- Comfort operating in highly iterative planning environments - moving quickly, adapting to feedback, and prioritizing collaboration.
- Proficiency with project and collaboration tools such as JIRA, Confluence, and SharePoint, with the ability to leverage them effectively for planning, tracking, documentation, and stakeholder communication.
- At least 2 years of experience in a project management, implementation, or related role.
- Professional English proficiency required; additional language skills are a plus.
Benefits & Perks
Work in a fast-paced, dynamic environment with multiple parallel workstreams
Collaborate with cross-functional teams including field ops, legal, sales operations, certifications, localization, training, account management, technical account management, support, and marketing
Opportunities to work directly with executives and develop expertise across multiple areas of the business
Join a community that fosters collaboration and connection, emphasizing a positive and engaging environment
Ready to Apply?
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