Enthusiastic and Proactive IT Specialist

Shape Laminar

Location not specified

Full Time

Posted April 21, 2026

Not Specified

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Job Description

The IT Specialist will support and maintain secure, compliant, and efficient IT operations within Laminar Projects, focusing on helpdesk support, system integration, security, and governance, with opportunities for growth and leadership in a collaborative environment.

Key Responsibilities

Provide advanced helpdesk support to resolve daily IT issues efficiently
Improve system and tool integration to streamline workflows and enhance interoperability
Support ISO 27001 controls, monitor vulnerabilities, and ensure security policy adherence
Recommend and implement solutions to improve system reliability, efficiency, and governance
Assist the IT Compliance Governance Manager in strategic initiatives and act as a point of escalation or deputy when needed

Requirements

Proven IT troubleshooting skills, with the ability to resolve a wide range of hardware, software, and network issues, and familiarity with ticketing tools and platforms like Azure, Microsoft 365, Atlassian, or similar enterprise tools.
Clear and effective communication skills, both written and verbal in English, able to work with multiple teams and clearly explain technical concepts.
Willingness to take initiative and assist team members as needed.
Ability to work collaboratively in a team environment and contribute positively to team goals.
Proven ability to resolve daily IT issues efficiently, ensuring minimal disruption and high user satisfaction.
Experience in supporting ISO 27001 controls, monitoring vulnerabilities, and ensuring adherence to security policies.
Ability to enhance system and tool integration to improve workflows and interoperability between applications.
Proactive approach to recommending and implementing solutions that improve system reliability, efficiency, and governance.
Support for strategic initiatives and acting as a point of escalation or deputy for the IT Compliance Governance Manager when needed.
Demonstrated leadership potential through extracurricular activities or previous roles.
Ability to lead small IT or compliance projects from planning to execution, including automating repetitive IT tasks using PowerShell, Python, or similar tools.
Familiarity with industry standards or regulations related to IT compliance and governance.