Job Description
The Engagement Services Manager at Samsara is responsible for promoting and managing the company's implementation and integration services, working closely with sales and customers to deliver solutions that enhance operational safety, efficiency, and sustainability across various industries.
Key Responsibilities
- Articulate and sell the value of Samsara Services to prospective and existing enterprise customers.
- Collaborate with Sales and Sales Engineers to define and integrate service solutions into proposals.
- Own and meet services ARR attach quota and forecast services pipeline.
- Plan and manage service scoping activities, produce proposals, and develop resource plans.
- Serve as a trusted advisor during product deployment and change management.
- Participate in building and refining Samsara Services methodologies, processes, and collateral.
- Build and maintain positive relationships with sales, CSMs, and key partners during implementations.
Requirements
- 7 years of demonstrated experience in positioning Professional Services or Technology Solutions.
- Building and maintaining positive relationships with sales, Customer Success Managers (CSMs), and other key partners during implementations.
- Strong presentation skills showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings.
- Strong innovation skills in building services templates, services engagement processes, and services presentations by having a builder mentality.
- Experience executing the Statement of Work (SOW) Proposal processes by scoping, producing, and delivering SOWs that meet customers' documented requirements.
- Ability to articulate relevant customer success stories and metrics that demonstrate value to the customer.
- Bachelor's degree (4-year Bachelor Degree).
- Specific skills in creating Salesforce (SFDC) reports and dashboards and navigating in SFDC.
Benefits & Perks
Annual Base Salary ranging from 101,420 to 136,363 USD
Flexible working model supporting remote, hybrid, or in-office work
Comprehensive health and parental leave plans
Professional development stipend
Performance-based bonus variable pay and equity for eligible roles
Opportunities for above-market total compensation based on performance
Long-term success foundations including a flexible, employee-led remote model
Ready to Apply?
Join Samsara and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs