Job Description
A Senior Sales Performance Analyst will partner with leadership to monitor and improve sales quality and compliance using data analysis, business intelligence tools, and process improvements, supporting the company's efforts to enhance customer engagement and sales outcomes across various industries.
Key Responsibilities
- Partner with leadership and stakeholders to improve sales outcomes through data monitoring and assessment of compliance.
- Implement systems to track quality and process adherence across customer interactions.
- Analyze data using tools like LLMs, Excel, Tableau to derive insights and identify opportunities for improvement.
- Drive projects to enhance behaviors, processes, tools, and training to improve sales team performance and customer outcomes.
- Collaborate with sales teams and operations to ensure accountability and continuous improvement of quality programs.
Requirements
- Minimum of 4 years of experience in Sales, Enablement, Operations, Quality, Management Consulting, or Program Management, ideally in a SaaS environment or fast-paced IT consulting role.
- Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes.
- Ability to ramp up quickly on business priorities and derive insights from data.
- Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles.
- Poise under pressure when working through issues in a fast-paced environment.
- Strong attention to detail and a knack for process improvement and documentation.
- Experience working with Gong and/or Salesforce.
- Possession of project management or industry certifications, e.g., COPC, PMP.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model (remote, hybrid, or in-office options)
Ready to Apply?
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