Job Description
A Senior Sales Performance Analyst responsible for monitoring and improving sales engagement quality, leveraging data analysis tools, and collaborating with cross-functional teams to enhance customer interactions and sales outcomes within a SaaS environment.
Key Responsibilities
- Implement and monitor data systems to assess sales quality and compliance.
- Analyze engagement data to identify opportunities for process and behavior improvements.
- Collaborate with sales teams and stakeholders to ensure quality standards and accountability.
- Use tools like LLMs, Excel, Tableau to derive insights and report on sales engagement quality.
- Drive projects to improve sales behaviors, processes, tools, and training for better outcomes.
Requirements
- Minimum of 4 years of experience in Sales, Enablement, Operations, Quality, Management Consulting, or Program Management, ideally in a SaaS environment or fast-paced IT consulting role.
- Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes.
- Ability to ramp up quickly on business priorities and derive insights from data.
- Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles.
- Poise under pressure when working through issues in a fast-paced environment.
- Strong attention to detail and a knack for process improvement and documentation.
- Experience working with Gong and/or Salesforce.
- Ability to utilize tools such as Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights.
- Ability to deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries.
- Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team as core cultural principles.
- Ability to collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model (remote, hybrid, or in-office options)
Ready to Apply?
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