Job Description
The Senior Manager of Go-to-Market Programs at Samsara leads and manages cross-functional initiatives to improve the efficiency and quality of customer renewal and success processes, supporting the company's growth and transformation in physical operations industries.
Key Responsibilities
- Build and lead the Post-Sales PMO and drive transformational programs
- Collaborate with cross-functional teams including Renewals, Customer Success, RevOps, Finance, Enablement, and Product Marketing
- Create standardized templates, best practices, and documentation for program scalability
- Track and report on key program KPIs and milestones
- Identify and mitigate risks to program execution and resolve roadblocks
- Establish a center of excellence with a continuous improvement mindset
- Hire, develop, and lead an inclusive, high-performing team
Requirements
- Bachelor's degree from an accredited university
- 5 years of people management experience
- 7 years of project management experience
- Demonstrated ability to build program and project management infrastructure and operations
- Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments
- Strong communication skills, including written documentation, presentation design, and meeting management
- Proven success managing complex, cross-functional GTM programs end-to-end
- Strong business acumen and understanding of sales motions, organizational design, and GTM planning processes
- Experience in a customer-facing role either sales, renewals, or customer success
- 10 years of experience in programs, revenue operations, GTM strategy, or business operations, preferably in a high-growth B2B SaaS environment
- Proficiency in tools such as Salesforce, Google Workspace, Gainsight, Jira, Confluence, and BI platforms
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Flexible working model (remote, hybrid, or in-office options)
Ready to Apply?
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