Senior Billing and Accounts Receivable Specialist, Enterprise Accounts

Samsara

Location not specified

Full Time

Posted March 30, 2026

Not Specified

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Job Description

This role involves managing the entire order-to-cash process for large enterprise customers, providing personalized billing and collections support, resolving complex invoicing issues, and collaborating across teams to optimize financial workflows in a fast-growing, innovative IoT company.

Key Responsibilities

Serve as a dedicated partner for top enterprise customers, providing personalized billing service
Manage complex invoicing processes from order intake to cash application
Reconcile accounts and analyze customer accounts to ensure timely payments
Collaborate with sales, legal, and other teams to resolve billing discrepancies and customer inquiries
Develop understanding of customer needs through direct communication and problem-solving
Interact with senior executives to navigate sensitive billing and collections situations
Identify and propose improvements to streamline the order-to-cash process
Analyze accounts receivable data, prepare reports, and assist with month-end close activities

Requirements

Bachelor's degree, preferably in accounting.
Minimum of 5 years of progressive experience in accounting, with at least 2 years in a dedicated Order to Cash OTC accounts receivable, or accounts management role.
Proven ability to manage complex, manual financial processes.
Experience supporting Enterprise Customers and providing a white glove service.
Demonstrated experience in cross-functional collaboration and problem-solving.
Exceptional analytical skills and a knack for asking the right questions to get to the root of an issue.
Executive presence and polished communication skills required to interact with senior leadership.
Proficiency in Microsoft Excel and other accounting software.
Experience with NetSuite and other Enterprise Resource Planning (ERP) systems.
Must be a fast learner, multi-tasker with a strong desire to learn and have a can-do attitude.
Strong initiative, intellectual curiosity, and willingness to take ownership of complex problems.
Ability to collaborate and communicate effectively.
Experience prioritizing and managing time, working under strict deadlines, and ensuring compliance with company policies.
Excellent written and verbal communication skills, and analytical skills.
Strong organization skills with exceptional attention to detail and follow-through.
Must be able to secure and maintain the legal right to work at the company and in the specified work location, if applicable.