Job Description
A Sales Engineer at Samsara is responsible for supporting the sales team by providing technical expertise on IoT hardware, sensors, and cloud solutions, assisting with product demonstrations, system integrations, and customer technical inquiries to help clients optimize their physical operations.
Key Responsibilities
- Assist the sales team with technical inquiries and tasks, including monitoring inbound question queues.
- Support technical trials and proof of concepts by creating software scripts and integrations.
- Provide internal technical assistance and QA support for customer-related inquiries.
- Develop and manage digital content to aid product learning, installation, and configuration.
- Update and maintain hardware and software lab infrastructure, including remote kits.
- Participate in new product testing activities.
- Gather and highlight industry-specific customer use cases for Samsara solutions.
- Coordinate cross-functional communication to ensure customer success, including RFP responses and support triaging.
Requirements
- A Bachelor of Science degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
- Ability to explain complex technical concepts to non-technical audiences.
- Basic understanding of electronics and electrical systems.
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus.
- Preferred 1 year of experience working with customers in a pre-sales or support capacity.
Benefits & Perks
Annual OTE salary range of $69,317.50 to $93,200 USD
Performance-based bonus variable pay
Equity for eligible roles
Flexible, employee-led remote work model
Professional development stipend
Comprehensive health plans
Parental leave plans
Ready to Apply?
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