Job Description
The role involves managing workplace operations at Samsara's San Francisco headquarters, including overseeing office services, vendor management, event coordination, and leading a team to ensure a smooth and efficient employee experience in a fast-paced, high-growth environment.
Key Responsibilities
- Manage and develop a team of office coordinators, providing mentorship and guidance.
- Oversee daily workplace services and vendor management, including catering, snacks, janitorial, repairs, and event coordination.
- Manage the office budget, including processing POs, approving invoices, and recommending cost savings.
- Serve as liaison between building management and the Workplace team, including acting as the Emergency afterhours contact for building-related issues.
- Develop and implement processes to improve employee experience, event workflows, and communication campaigns.
- Collaborate with internal and external teams to support events, onboarding, office moves, and satellite office support.
- Support pilot office expansions across the AMER region, delivering high-quality service.
- Lead and hire an inclusive, high-performing team aligned with company cultural principles.
Requirements
- Demonstrated experience in facilities and customer service is required.
- Experience managing an office with a robust offering of internal events and high-profile external guests is a must-have to be successful in the role.
- This role reports to the Director, Workplace Operations AMER, and will be a people manager role and provide mentorship to the front desk and office coordinators.
- This is an in-office position requiring 5 days per week.
- Must be able to be onsite 4-5 days a week in our San Francisco Office.
- Must be able to lift 50 lbs and move around small office furniture if needed.
- Bachelor’s Degree is required.
- Minimum of 3 years of office management or workplace experience is required.
- Minimum of 1 year of people management experience is required.
- Experience working with vendors is required.
- Exceptional written and verbal communication skills are required.
- Proficient in Google Suite, Zendesk, Slack, Jira, Zip, and Gemini is required.
- Ability to organize, multi-task, prioritize, and work under pressure in a fast-paced environment is required.
- Ability to be resourceful, proactive, and self-sufficient in issues that may arise is required.
Benefits & Perks
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Support for onsite and remote work
Opportunities for career development and growth
Inclusive work environment with accommodations for disabilities
Ready to Apply?
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