Job Description
The IT Engineer at Samsara is responsible for supporting and enhancing internal SaaS tools, automating workflows, troubleshooting complex issues, and implementing integrations to improve internal processes and the employee experience within a fast-paced, dynamic environment.
Key Responsibilities
- Support and improve internal SaaS tools and automations to scale IT services and enhance employee experience
- Develop, test, and support integrations across platforms like Okta, Google Workspace, and other core systems
- Collaborate with IT Engineering and partner teams to troubleshoot issues, handle escalations, and implement access controls
- Participate in system configuration, maintenance, access reviews, and role management
- Automate identity and access processes using platforms like Workato or Saviynt
- Document and support IT tools, systems, and operational workflows
- Recommend system and process improvements based on operational feedback
Requirements
- A Bachelor’s degree in Computer Science, Information Technology, engineering or related field or 6 years of relevant work experience in lieu of degree.
- A minimum of 2 years of hands-on experience with Okta and Google Workspaces providing the highest level of support and troubleshooting the most difficult issues for these applications.
- Experience handling IT escalations and supporting internal tools.
- Basic experience with Saviynt or similar access identity management platforms.
- Familiarity with low-code or no-code automation tools e.g., Okta Workflows, Workato, or similar integration platforms.
- Experience with Google Apps Manager (GAM) command line tool.
- Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management.
- Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic.
- Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations.
Benefits & Perks
Competitive total compensation package including base salary, bonus, and stock options (RSUs)
Remote and flexible working arrangements
Health benefits
Ready to Apply?
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