Enterprise Implementation Consultant - Public Sector

Samsara

Location not specified

Full Time

Posted April 23, 2026

$88k - $118k

Not Specified

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Job Description

The role involves deploying and managing IoT solutions for large-scale public sector customers, ensuring successful implementation, adoption, and ongoing support to improve the safety, efficiency, and sustainability of their operations.

Key Responsibilities

Ensure customer adoption and success with Samsara's IoT platform in the public sector.
Manage deployment of Samsara technology for large-scale government customers.
Create launch plans and roadmaps to increase product usage and engagement.
Track implementation progress, product adoption, and account health.
Conduct training sessions and demonstrate technology to various user levels.
Collaborate cross-functionally with sales, support, engineering, and product teams to deliver a seamless customer experience.

Requirements

Minimum of 4 years of experience in a senior Customer Success, account management, or strategic consulting role.
Enterprise SaaS experience preferred.
Experience supporting or working with technical products.
Excellent consultative skills with experience in end-to-end system implementations.
Proven track record of building trust and communicating effectively with a wide variety of stakeholders including executives, Product and Engineering leadership, and day-to-day users of software.
Bachelor's degree from a 4-year institution.
Strong priority management skills and high emotional intelligence.
Diplomacy, tact, and poise under pressure when working through customer issues.
Experience supporting or working with technical products.
Ability to support and deploy solutions for large and complex customer bases in B2B SaaS environments.
Willingness and ability to travel within the US 10-20% of the time.
Ability to understand and explain Samsara’s platform capabilities to customers of all types, including executives and end-users.
Excellent customer-facing communication skills.
Ability to quickly understand a customer’s business and technology needs.
Ability to create launch plans and a roadmap to increase product usage.
Experience tracking implementation progress, participation, product adoption, and account health.
Ability to run training sessions and demonstrate technology solutions.
Comfort working in a fast-paced, unstructured, and change-heavy environment.