The Partner Account Manager is responsible for supporting and enabling reseller partners by managing relationships, streamlining operational processes, and driving partner readiness to promote the company's data storage solutions and grow indirect revenue.
Key Responsibilities
Manage day-to-day relationships with reseller partners to ensure operational efficiency and program compliance
Support deal registration processes, including review, approval, extension, and reassignment to maintain an accurate sales pipeline
Coordinate with internal Account Executives to facilitate seamless handoffs and clarity on partner-led opportunities
Guide partners in accessing sales, technical, and certification training resources to enhance their competency
Track and report on partner attainment of training and competency requirements
Serve as the primary contact for partner program inquiries, resolving operational issues and system-related roadblocks
Assist in executing channel marketing activities and driving partner engagement in events and programs
Identify friction points in partner processes and contribute to documenting and implementing operational improvements
Requirements
Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
Demonstrated proficiency with core sales systems, including Salesforce SFDC and partner management portals, with a strong ability to manage data and maintain pipeline hygiene.
A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
Fluency in both Dutch and English is required.
Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex partner issues quickly and efficiently.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
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