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Job Description
The Solution Engineer I serves as a technical consultant and project leader, designing and supporting advanced automation solutions across various industries, providing pre-sales support, technical expertise, and project management to meet customer needs and drive innovation.
Key Responsibilities
- Design, implement, and support advanced automation solutions integrating complex technical products with third-party components.
- Develop expertise in industry-specific technology areas, attain relevant certifications, and stay current with emerging products and technologies.
- Provide technical support during pre-sales activities, including developing concept frameworks and validating solutions through testing.
- Lead proof of concept or pilot applications and provide on-site installation start-up support.
- Mentor and advise junior engineers and internal teams on product performance and design improvements.
- Conduct technical presentations, demonstrations, and industry seminars to promote solutions and position the company as a technology leader.
- Research and document competitive products and technologies to inform product development and customer solutions.
- Support sales efforts by providing technical expertise to OEMs, end-users, and system integrators, including supporting channel partners.
Requirements
- Minimum Associate's Technical Degree or equivalent experience; Bachelor’s degree in engineering or technical focus preferred.
- Minimum of 4 years industrial automation experience.
- Industry-specific controls system design and programming experience.
- Motivated self-starter with the ability to work autonomously and as part of a team.
- Ability to set priorities and perform multiple tasks simultaneously.
- Ability to meet deadlines and adjust to changing priorities to meet business goals.
- Excellent written and verbal communication skills.
- Proficient computer skills including Word, Excel, and PowerPoint.
- Effective interpersonal skills with comfort in delivering group presentations.
- Minimum 35% travel requirement, including 2-5 overseas trips.
- Must be able to lift 60 pounds.
- Must be able to sit and/or stand for extended periods of time, up to 2-4 hours at a time.
- Must be able to work on a computer for extended periods of time, up to 4 hours at a time.
- Must be able to travel in vehicles, automobiles, trains, and planes for up to 10 hours.
- Must be able to communicate effectively in verbal and written English.
- Must comply with company dress code guidelines.
- Must demonstrate punctuality and attendance in accordance with company policies.
- Timely reporting of expenses and regular, on-time attendance.
- Ability to develop expertise in industrial networking and communication technologies, specifically Profinet, Ethernet IP, and Modbus TCP.
- Maintain knowledge proficiency through participation in industry trade events and conferences, including presenting Phoenix Contact Case Studies.
- Develop and maintain an expert understanding of industrial Ethernet protocols and Phoenix Contact industrial products, with emphasis on IEC 61131 programming, industrial Ethernet wired and wireless, and networked I/O.
Benefits & Perks
medical, dental, and vision coverage
401k matching
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
life insurance
short and long-term disability
assistance programs
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