Account Development Specialist, End-User
Phoenix ContactHouston, Texas
Full Time
Posted December 1, 2025
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Job Description
The Account Development Specialist End-User is responsible for engaging with customers and engineering firms to identify sales opportunities, build relationships, and drive sales of end-user-focused products through direct outreach, technical support, and collaboration with internal teams in a fast-paced environment.
Key Responsibilities
- Identify, contact, and sell to new and existing end-user customers and engineering firms.
- Drive sales of end-user-focused products to meet or exceed sales quotas.
- Generate leads through cold calls, emails, and networking events.
- Prepare proposals, presentations, and sales materials for customer engagement.
- Maintain and update CRM systems with accurate client information and track sales activities.
- Build and maintain strong customer relationships to differentiate from competitors.
- Deliver product presentations and hands-on demonstrations to promote products and solutions.
- Qualify and follow up on leads and quotations within the assigned territory.
- Collaborate with internal teams to develop field presentations and application notes.
- Demonstrate technical competence on all relevant products and solutions.
Requirements
- Must be able to travel via airplane and automobile for up to six hours at a time, including overnight travel for 35-40 nights or as dictated by the assigned territory.
- Must have a valid driver s license.
- Must be able to lift a minimum of 50 lbs.
- Must be punctual and comply with company dress code guidelines.
- Must have 1 to 3 years minimum sales experience in the electronics or industrial automation controls marketplace.
- Experience working with distribution is preferred.
- Must be comfortable making cold calls and sending outreach emails.
- Must demonstrate self-motivation with the ability to learn and adapt quickly.
- Must have a four-year degree or equivalent experience, with a technical discipline preferred.
- Must be proficient in BASE selling skills and implement them to build strong customer relationships.
- Must be able to generate leads through cold calls, emails, and networking events.
- Must support the preparation of proposals, presentations, and sales materials.
- Must maintain and update CRM systems with accurate client information and fully utilize CRM as a communication, reporting, measurement, and tracking tool.
- Must track and report on business development activities and performance metrics.
- Must differentiate Phoenix Contact from other component vendors by building partner relationships with customers.
- Must focus on the customer by averaging a minimum of 20 sales calls per week.
- Must be proficient in and drive the use of all sales tools provided to support local markets.
- Must work closely with Harrisburg Product teams to aid in the development of field presentations and application notes.
- Must proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer satisfaction.
- Must demonstrate technical competence on all products and solutions within the area of focus.
- Must provide forecasts and reports to RSM as required.
- Must independently and/or with regional management develop and implement effective Mutual Action Plans with assigned distributor locations.
- Must deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for product sales.
- Must develop and maintain a working knowledge of all Phoenix Contact products and solutions.
- Must qualify and follow up on all leads within the assigned territory and follow up on all quotations within the account portfolio.
- Must be able to support personal development through an effective skill-building program as determined by management.
- Must demonstrate technical competence on all products solutions within the area of focus.
Benefits & Perks
Medical, dental, and vision coverage
401k matching
Bonus plan
Generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
Auto allowance
Life insurance
Short and long-term disability insurance
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