The Solar Field Service Technician is responsible for troubleshooting, repairing, and maintaining residential solar systems to ensure optimal performance and customer satisfaction, supporting installation, service, and system closeout throughout the system's lifespan.
Key Responsibilities
Troubleshoot and repair solar systems onsite
Document service visits and complete job closeout reports
Schedule site visits with customers and coordinate with field teams
Assist with system closeout and pre-energization issues to ensure readiness
Provide feedback to improve installation quality and customer experience
Perform site surveys, inspections, and document collection
Deliver quality service and installation work as the primary field representative
Communicate with homeowners regarding arrival times and service updates
Maintain service level agreements for site visits
Perform operations, maintenance, and monitoring support
Conduct safety and quality audits, site inspections, and job closeout reviews
Perform field installations including PV, storage, and structural upgrades
Investigate damages and claims related to solar systems
Requirements
Electrical License only required in MA, a plus elsewhere
3 years of installing, repairing, and troubleshooting residential solar storage systems
General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance
Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
Ability to work in extreme environments example hot sun, cold, rain, crawl spaces, etc.
Electrical experience is a plus
1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time
Ability to lift 50 pounds of weight frequently throughout the assigned workday
Ability to safely handle and maintain basic hand and power tools used for installation
Excellent communication skills and a professional demeanor
Attention to detail
Regular, reliable and predictable attendance
Ability to work well with others in a collaborative team environment
Must have a valid state driver’s license
Must have a clean driving record
Employment is contingent upon the successful completion of a background check
Benefits & Perks
unlimited PTO
medical, dental, and vision coverage
paid parental leave
retirement plans
Ready to Apply?
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