The Solar Field Service Technician is responsible for troubleshooting, repairing, and maintaining residential solar systems to ensure optimal performance and customer satisfaction, supporting ongoing service needs throughout the system's lifespan.
Key Responsibilities
Provide onsite troubleshooting and repair of solar systems
Document visits and complete job close out reports
Schedule site visits and coordinate with local field teams and customers
Assist with system closeout, pre-energization issues, and project readiness
Perform site surveys, inspections, and document collection
Deliver quality installation and service work, including field installations
Conduct safety and quality site audits and manage site inspections
Perform damage and claims investigations
Maintain service level agreements for site visits
Support operational and monitoring work
Provide partner and internal field training
Requirements
Electrical License only required in MA, a plus elsewhere
3 years of installing, repairing, and troubleshooting residential solar storage systems
General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance
Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
Ability to work in extreme environments such as hot sun, cold, rain, crawl spaces, etc.
Electrical experience is a plus
1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time
Ability to lift 50 pounds of weight frequently throughout the assigned workday
Ability to safely handle and maintain basic hand and power tools used for installation
Excellent communication skills and a professional demeanor
Attention to detail
Regular, reliable and predictable attendance
Ability to work well with others in a collaborative team environment
Must have a valid state driver’s license
Must have a clean driving record
Employment is contingent upon the successful completion of a background check
Benefits & Perks
unlimited PTO
medical, dental, and vision coverage
paid parental leave
retirement plans
Ready to Apply?
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