Bilingual Sales Representative - Energy
Palmetto Clean TechCharlotte, North Carolina
Full Time
Posted October 30, 2025
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Application opens on company website
Job Description
The Inside Sales - HVAC role involves managing direct-to-consumer leads and inquiries related to renewable energy products, providing excellent customer service, supporting sales processes, and collaborating with internal teams to promote and upsell energy solutions in a fast-paced environment.
Key Responsibilities
- Manage and respond to inbound ecommerce customer inquiries and support tickets promptly and effectively.
- Guide and support the sales process through multiple touchpoints to complete energy product sales.
- Coordinate with project coordinators, sales teams, and operational groups to ensure customer satisfaction and process efficiency.
- Engage with customers to upsell products and promote referral programs.
- Collaborate with internal teams to improve ecommerce workflows, customer journeys, and reduce friction points.
- Implement and support customer self-service workflows to enhance customer experience and reduce costs.
Requirements
- Bachelor's degree (BS or BA) is preferred.
- Bilingual proficiency in Spanish is preferred.
- Enjoys working in a fast-paced, rapidly changing environment.
- Sales and customer service mindset.
- Problem solver.
- Attention to detail.
- Strong computer skills with G Suite.
- Ability to work independently as well as in a team.
- Excellent written and verbal communication skills.
- Knowledge of the construction or energy industry is preferred.
- HVAC sales experience is preferred.
- Product knowledge related to energy or HVAC products is preferred.
- Employment is contingent upon the successful completion of a background check.
Benefits & Perks
unlimited PTO
medical, dental, and vision coverage
paid parental leave
retirement plans
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