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Account Manager - Utilities, Telecom, Rail

Esri
Charlotte, North Carolina
Full Time
Posted December 8, 2025
$94k - $177k
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Job Description

This role involves managing and growing customer relationships in the infrastructure sector by leveraging GIS technology, identifying new business opportunities, and providing solutions that meet clients' needs through strategic account management and industry expertise.

Key Responsibilities

  • Build relationships and develop location strategies for organizations
  • Maintain a pipeline of business growth opportunities with new and existing customers
  • Understand customer needs, industry knowledge, and key stakeholders
  • Use solution selling to address customer challenges and demonstrate the value of Esri technology
  • Execute account management and sales processes for opportunities
  • Collaborate with internal teams to define and implement account strategies
  • Research industry trends and pursue professional development to anticipate customer needs

Requirements

  • Minimum of 3 years of enterprise sales and or relevant consulting or program management experience.
  • Experience creating partnerships, and establishing yourself as a trusted advisor with customers.
  • Understanding of account management, account planning and opportunity strategy creation.
  • Demonstrated knowledge of GIS and new technology trends and the ability to translate this into solutions for customers.
  • Able to negotiate, present, and support visual storytelling across all levels of an organization.
  • Ability to travel domestically or internationally 25-50%.
  • Bachelor’s degree in GIS, surveying, engineering, business administration, or a related field.
  • Applicants must be authorized to work for any employer in the U.S. (Visa sponsorship is not available).

Benefits & Perks

Base salary range of $93,600 to $176,800 USD
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth

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