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Bilingual Sales Representative - Energy

Palmetto Clean Tech
Charlotte, North Carolina
Full Time
Posted October 30, 2025
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Job Description

The Inside Sales - HVAC role involves managing direct-to-consumer leads and inquiries related to renewable energy products, providing customer support, promoting products and services, and collaborating with internal teams to ensure a high-quality customer experience in a fast-paced environment.

Key Responsibilities

  • Manage and respond to inbound ecommerce customer inquiries promptly and effectively.
  • Guide and support customers through the sales process to complete energy product sales.
  • Coordinate with internal teams to ensure customer service levels meet or exceed standards.
  • Engage with customers to upsell products and promote referral programs.
  • Collaborate with sales, technology, and marketplace teams on new product launches and process improvements.
  • Identify and resolve friction points in ecommerce workflows to enhance customer experience.
  • Work with technology teams to implement self-service workflows and improve customer journey tracking.

Requirements

  • Bachelor's degree (BS or BA) preferred.
  • Bilingual and proficient in Spanish.
  • Enjoys working in a fast-paced rapidly changing environment.
  • Sales and Customer service mindset.
  • Problem solver.
  • Attention to detail.
  • Strong computer skills, including G Suite.
  • Ability to work independently as well as in a team.
  • Excellent written and verbal communication skills.
  • Knowledge of the construction or Energy industry preferred.
  • HVAC sales experience preferred.
  • Product knowledge preferred.
  • Employment is contingent upon the successful completion of a background check.

Benefits & Perks

unlimited PTO
medical, dental, and vision coverage
paid parental leave
retirement plans

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