Smart Meter Engineer (Scotland)
Octopus EnergyLocation not specified
Full Time
Posted January 24, 2025
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Job Description
A Smart Meter Engineer responsible for installing and demonstrating smart meters in customers' homes, providing energy-saving advice, and ensuring excellent customer service as part of the Octopus Energy Services team focused on renewable energy initiatives.
Key Responsibilities
- Install smart meters and in-home displays in customers' homes
- Demonstrate how meters and displays work and how they can help save energy
- Answer customer questions about the green energy revolution and energy-saving tips
- Ensure safety and maintain customer service excellence during installations
Requirements
- Experience as a smart meter engineer with a track record of safety and customer excellence.
- Ability to represent the company's brands in customers' homes and communicate effectively with customers.
- Comfortable fitting meters and demonstrating how meters and in-home displays work to customers.
- Able to explain how the meters and displays can help customers save energy and answer questions about green energy initiatives.
- Willingness to work as part of the Octopus Energy Services team, supporting company performance goals.
- Ability to adapt to evolving processes and shift focus from administrative tasks to delivering high-quality service.
- Availability to undergo a process that typically takes up to 4 weeks, with flexibility as needed.
- Good communication skills to interact with the recruitment team and support staff throughout the hiring process.
- Ability to request and accommodate specific needs or preferences during the interview process to ensure comfort.
- Honest and empathetic attitude, aligned with the company's values of decency and fairness.
Benefits & Perks
Support from an office team sharing performance goals
Backed by Octopus Energy's tech power for process evolution
Flexible process duration up to 4 weeks
Tools and environment provided to unleash potential
Customizable interview process for comfort
Equal opportunity employer promoting inclusivity and fairness
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