Customer Operations Specialist
Octopus EnergyLondon, United Kingdom
Full Time
Posted April 30, 2026
~83 people viewed this recently
Apply Now
Application opens on company website
Job Description
A Customer Operations Specialist at Octopus Electroverse is responsible for engaging with customers via email and online chat, managing operational processes, and ensuring a positive customer experience as part of the company's growth in the electric vehicle charging industry.
Key Responsibilities
- Respond to customer inquiries via email and online chat
- Manage operational processes related to customer accounts and services
- Assist customers with charging platform issues and troubleshooting
Requirements
- Ability to speak to customers over email and online chat and get involved with operational processes.
- Based in the London office with the option to work from home 2-3 days a week.
- Standard working hours of 37.5 hours per week, Monday to Friday.
Benefits & Perks
Salary is flexible and discussed on a call with recruiters
Work from home 2-3 days a week
Standard work hours of 37.5 hours, Monday to Friday
Autonomy in work environment
Inclusive and fair work environment
Recognition as a top company to work for in the UK
Opportunities for learning, decision-making, and building quickly
Support for accommodations and interview process customization
Ready to Apply?
Join Octopus Energy and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs