Senior TechOps Generalist
Octopus EnergyLondon, United Kingdom
Full Time
Posted October 27, 2025
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Job Description
A Senior TechOps Generalist role focused on building and maintaining a modern, cloud-first enterprise IT support team that handles everything from support to strategic planning, ensuring secure and efficient technology operations across the company.
Key Responsibilities
- Provide world-class support services to employees across the company.
- Manage and troubleshoot enterprise IT systems with a focus on cloud-first solutions.
- Participate in defining and shaping the TechOps function within the organization.
- Address a wide range of technical challenges from support to strategic planning.
- Collaborate on organizational change initiatives related to IT operations.
Requirements
- Deeply experienced in several facets of Enterprise IT, including roles such as Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager.
- Ability to work in a cloud-first environment, with a focus on cloud-based solutions and services, and no requirement for on-premises Active Directory.
- Experience in providing support services across a broad spectrum, from 1st line support to high-level strategic planning.
- Proven ability to tackle big problems and work on a wide range of challenges across the company.
- Comfort and experience dealing with ambiguity and working on varying challenges daily in a dynamic environment.
- Strong organizational skills to support transformational organizational change.
- Ability to support and ensure security and safety in IT operations.
- Excellent communication skills to be a key partner in defining and shaping the TechOps function at Octopus.
Benefits & Perks
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