A Technical Assurance professional responsible for ensuring the mechanical safety, compliance, and quality of Cosy heat pump installations, supporting third-party installers, and acting as a technical liaison within the Octopus Energy Heat Pump team.
Key Responsibilities
Ensure mechanical safety, compliance, and quality of Cosy heat pump installations by third-party providers
Support and resolve complex technical queries and escalations related to heat pump installations
Act as a technical point of contact between OTPs, design engineers, and internal teams to uphold standards
Requirements
Solid understanding of ASHP (Air Source Heat Pump) systems and heating integration.
Experience supporting the mechanical safety, compliance, and quality of heat pump installations.
Ability to ensure installations carried out by third parties meet expected mechanical and technical standards.
Experience supporting complex queries related to heat pump installations and resolving escalations effectively.
Ability to act as a technical point of contact between OTPs, technical design engineers, and wider Octopus Energy Services teams.
Experience in managing issues end-to-end and upholding technical standards in heat pump installation projects.
Benefits & Perks
Compensation/salary range: Not specified
Work schedule: Not specified
Work environment perks: Inclusive work environment, accommodations available upon request
Additional benefits: Equal opportunity employer, emphasis on honesty and empathy, commitment to fairness and diversity
Ready to Apply?
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