Senior Manager, Client Success - Key Accounts Lead
Metergy SolutionsNew York, New York
Full Time
Posted March 9, 2026
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Job Description
The Senior Manager, Client Success - Key Accounts Lead is responsible for serving as the primary contact and strategic partner for key clients in the US market, supporting their needs and ensuring satisfaction with Metergy's submetering solutions, while collaborating closely with the Director of Client Success.
Key Responsibilities
- Serve as the primary point of contact for key accounts within the US market.
- Act as a trusted advisor and strategic partner to key clients.
- Collaborate with the Director of Client Success to support key accounts.
- Lead other Client Success professionals in supporting key accounts.
Requirements
- The candidate must have experience working as a trusted advisor and strategic partner for key accounts within the US market.
- The candidate must be able to support key accounts by working closely with the Director, Client Success.
- This position requires leading other Client Success professionals when supporting key accounts, although it is not a people management role.
- The candidate must have a minimum of 3 days per week available to work in the office located in Long Island City, New York, as part of a hybrid work arrangement.
Benefits & Perks
Excellent health coverage and life insurance benefits with no waiting period
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular social events such as happy hours and holiday parties
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