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  3. Customer Relations Specialist (Contact Centre, Spanish)
Metergy Solutions logo

Customer Relations Specialist (Contact Centre, Spanish)

Metergy Solutions
New York, New York
Full Time
Posted March 10, 2026
Energy Management
Apply Now

Application opens on company website

Job Description

A Customer Relations Specialist at Metergy Solutions is responsible for enhancing the customer experience by providing timely, helpful, and professional assistance to clients contacting the company, supporting its mission of delivering accurate utility data and fostering an inclusive workplace.

Key Responsibilities

  • Provide timely, helpful, and professional assistance to customers contacting the company
  • Enhance the customer experience through effective communication and support
  • Address customer inquiries and resolve issues related to utility billing and services

Requirements

  • Providing timely, helpful, and professional assistance to customers who contact us to enhance the customer experience.
  • Ability to communicate effectively in Spanish, as the position is for a Customer Relations Specialist Contact Centre, Spanish.
  • Experience in customer service or a related role where providing assistance to customers is a primary responsibility.
  • Strong interpersonal and communication skills to interact professionally with customers.
  • Ability to handle customer inquiries and resolve issues efficiently and effectively.
  • Demonstrated ability to work in a fast-paced environment and manage multiple customer interactions simultaneously.
  • Commitment to maintaining a respectful, inclusive, and high-performing workplace environment.
  • Ability to work as part of a team and support team members in delivering excellent customer service.
  • Physical ability to perform job duties, which may include sitting for extended periods and using communication devices (implied by contact center environment).

Benefits & Perks

Excellent health coverage and life insurance benefits with no waiting period
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular social events such as happy hours and summer holiday parties

Ready to Apply?

Join Metergy Solutions and make an impact in renewable energy

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