Customer Relations Specialist (Contact Centre, Spanish)
Metergy SolutionsNew York, New York
Full Time
Posted March 10, 2026
Apply Now
Application opens on company website
Job Description
A Customer Relations Specialist at Metergy Solutions is responsible for enhancing the customer experience by providing timely, helpful, and professional assistance to clients contacting the company, supporting its mission of delivering accurate utility data and fostering an inclusive workplace.
Key Responsibilities
- Provide timely, helpful, and professional assistance to customers contacting the company
- Enhance the customer experience through effective communication and support
- Address customer inquiries and resolve issues related to utility billing and services
Requirements
- Providing timely, helpful, and professional assistance to customers who contact us to enhance the customer experience.
- Ability to communicate effectively in Spanish, as the position is for a Customer Relations Specialist Contact Centre, Spanish.
- Experience in customer service or a related role where providing assistance to customers is a primary responsibility.
- Strong interpersonal and communication skills to interact professionally with customers.
- Ability to handle customer inquiries and resolve issues efficiently and effectively.
- Demonstrated ability to work in a fast-paced environment and manage multiple customer interactions simultaneously.
- Commitment to maintaining a respectful, inclusive, and high-performing workplace environment.
- Ability to work as part of a team and support team members in delivering excellent customer service.
- Physical ability to perform job duties, which may include sitting for extended periods and using communication devices (implied by contact center environment).
Benefits & Perks
Excellent health coverage and life insurance benefits with no waiting period
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular social events such as happy hours and summer holiday parties
Ready to Apply?
Join Metergy Solutions and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Metergy Solutions
More jobs at Metergy Solutions
UI/UX Developer ( Front-End Development + UI/UX Design )
Metergy Solutions
VISA
Toronto
Full Time
3d
Senior Manager, Client Success - Key Accounts Lead
Metergy Solutions
New York
Full Time
3d
Business Intelligence Manager
Metergy Solutions
VISA
New York
Full Time
3d
More jobs in New York, New York
Business Development Representative GTM Sales
Celonis
NEW
New York
Full Time
23h
$59k-60k
Senior Applied AI Engineer Value Engineering - Energy Industry
Celonis
New York
Full Time
3d
$131k-154k
Senior Applied AI Engineer Value Engineering - Public Sector
Celonis
New York
Full Time
3d
$131k-154k