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Senior Software Engineer - Customer

Kraken
London, United Kingdom
Full Time
Posted May 8, 2025
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Job Description

The Senior Software Engineer at Kraken is responsible for developing and enhancing an AI-driven platform for energy management, focusing on optimizing renewable resources, creating intelligent energy grids, and delivering exceptional customer experiences through advanced systems and communications.

Key Responsibilities

  • Develop and maintain AI-driven platforms for energy management
  • Optimize renewable energy generation and create intelligent grid solutions
  • Implement and improve Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communication tools
  • Support the creation of innovative energy industry solutions to promote sustainability

Requirements

  • Proven experience as a Senior Software Engineer or in a similar role with a strong background in software development.
  • Experience developing and maintaining AI-driven, innovative, forward-thinking platforms for energy management.
  • Strong skills in building and working with Customer Information Systems (CIS), billing systems, meter data management, CRM, and AI-driven communications.
  • Ability to optimize renewable generation and contribute to creating a smarter, more sustainable energy system.
  • Excellent understanding of creating cost-effective solutions that deliver exceptional customer experiences in the energy industry.
  • Demonstrated ability to work on complex energy management platforms that transform the industry globally.
  • Proficiency in relevant programming languages and technologies used in energy management systems (specific languages and tools not specified but implied).
  • Ability to collaborate effectively within a multidisciplinary team to develop innovative solutions.
  • Strong problem-solving skills and the ability to adapt to rapidly evolving energy technology landscapes.
  • Commitment to building for the future of energy and contributing to sustainable energy solutions.

Benefits & Perks

Competitive salary range (not specified)
Work environment with accommodations and customization options
Certified Great Place to Work in multiple countries (France, Germany, Spain, Japan, Australia)
Recognition as one of the Best Workplaces on Glassdoor in the UK with a score of 4.7

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