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Implementation Delivery Lead

Kraken
Location not specified
Full Time
Posted April 29, 2025
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Job Description

The Implementation Delivery Lead manages technology migration and long-term requirements for energy clients, working closely with internal teams and clients to deliver solutions, optimize processes, and support digital transformation projects within the Kraken energy platform.

Key Responsibilities

  • Manage technology domain billing, finance, and communication for client projects.
  • Support client migration onto the Kraken platform and manage long-term technology requirements.
  • Collaborate with Kraken's technology and operational teams and clients to deliver project results.
  • Understand Kraken's operations, analyze client requests, and refine solutions to leverage capabilities.
  • Integrate technology, people, and processes to develop innovative improvements for clients.
  • Assist clients in adapting to Kraken's development and operational styles.
  • Coordinate with product managers and developers to communicate development needs and serve as a client liaison.

Requirements

  • Experience in managing a technology domain related to billing, finance, or communications for client projects, either migrating onto a platform or managing long-term technology requirements.
  • Ability to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for client projects or business needs.
  • Strong understanding of how Kraken works, including the ability to understand problems or requests raised by the client and refine solutions to leverage existing and new capabilities.
  • Proven ability to bring together technology, people, and processes to innovate improvements for clients.
  • Experience working closely with product managers and developers to request development needs and act as a link to the client.
  • Demonstrated understanding of the client’s ways of working and ability to support clients in adapting to Kraken’s development style.

Benefits & Perks

Competitive salary and compensation
Work in a certified Great Place to Work in multiple countries
Recognition as one of the Best Workplaces on Glassdoor in the UK with a score of 4.5
Top Company rating on Kununu in Germany with a score of 4.7
Support for accommodations and personalized interview process
Inclusive and empathetic work environment
Opportunities to work on innovative projects in sustainable energy

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