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Job Description
The Head of UX at Kraken is responsible for leading the design and development of the company's design system, setting high standards for user experience, and inspiring a global team of designers and researchers to create innovative, accessible, and impactful energy solutions that transform the industry.
Key Responsibilities
- Build and evolve Kraken's design system into a comprehensive, authoritative resource for multiple product lines.
- Define and set high standards for UX, including interaction, content, research, accessibility, and storytelling.
- Lead, inspire, and grow a global team of designers, researchers, and design system specialists, fostering a culture of critique and excellence.
- Collaborate with Product and Engineering teams to shape product strategy, influence priorities, and ensure user-centric solutions.
- Implement continuous discovery and research methods to generate actionable insights and embed evidence into product decisions.
- Scale design operations, rituals, tooling, and playbooks to promote clarity and efficiency without unnecessary bureaucracy.
Requirements
- Experience in building and evolving design systems into a single source of truth that powers multiple product lines, including thinking about tokens, variants, accessibility, AI patterns, and customer journeys.
- Ability to define and set high standards for interaction, content, research, accessibility, and product storytelling to establish a UX bar that becomes a household name.
- Proven leadership experience in leading, inspiring, and growing a global team of designers, researchers, and design-systems specialists, including managing managers and building a culture of critique.
- Strong strategic skills to shape product bets, influence priorities, and co-create strategy with Product and Engineering teams, including making data-driven decisions and stopping solutions that do not serve users well.
- Expertise in continuous discovery, qualitative and quantitative research methods, and integrating evidence into product decisions to create a research engine that reduces guesswork.
- Experience in scaling design operations, rituals, tooling, and playbooks to enable clarity and efficiency without unnecessary bureaucracy or pixel policing.
- Ability to influence and collaborate with cross-functional teams at a senior level, including shaping product strategy and influencing priorities.
- Demonstrated experience in setting and maintaining high standards for UX, interaction, content, accessibility, and storytelling across multiple products or platforms.
- Proficiency in creating and maintaining design systems that include tokens, variants, accessibility features, AI patterns, and customer journeys.
- Experience in building a culture of critique and fostering an environment where designers can produce their best work.
- Strong communication skills to articulate standards, strategies, and insights clearly across teams and stakeholders.
- Educational background or equivalent experience in design, human-computer interaction, or related fields (specific degree requirements not explicitly stated but implied by senior leadership role).
Benefits & Perks
Competitive salary and compensation
Work environment perks (e.g., culture of critique, inspiring team)
Opportunities for professional growth and leadership (e.g., leading global team, growing manager-of-managers)
Flexible collaboration with Product and Engineering teams
Participation in a mission-driven company focused on sustainability and energy innovation
Recognition as a Great Place to Work in multiple countries
Inclusive and empathetic company culture
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