The EV Field Service Technician is responsible for maintaining and repairing electric vehicles and charging stations, ensuring they operate properly to support electric fleet operations. The role involves troubleshooting, testing, and performing manufacturer-approved repairs, with training provided by Highland Electric Fleets.
Key Responsibilities
Work closely with customers to ensure electric vehicles and charging stations are functioning properly
Perform manufacturer-approved testing, repairs, and troubleshooting on electric vehicles and related equipment
Repair and maintain Level 2 EV chargers, DC Fast Chargers, and communications equipment
Diagnose and resolve customer issues related to electric vehicle systems and charging infrastructure
Requirements
Must be enthusiastic about electric vehicles (EVs) and a self-starter who is willing to work closely with customers to ensure that Highland's electric vehicles and charging stations are working properly.
Must have the ability to perform original equipment manufacturer-approved testing, repairs, and troubleshooting customer issues related to electric vehicles and charging stations.
Must be able to repair all local equipment including basic electric vehicle functions, Level 2 EV chargers, DC Fast Chargers, and communications equipment, with relevant training provided by Highland.
Must possess a valid Commercial Driver's License (CDL).
Must obtain and maintain ASE certification or be on a path to obtaining ASE certification, with paid training provided by Highland.
Must be able to perform repairs and troubleshooting on electric vehicle systems and charging stations as part of job responsibilities.
Must be able to work in a highly collaborative, team-oriented environment.
Must be able to work in physically demanding conditions typical of maintenance work, including lifting, bending, and working in various weather conditions (implied by field service nature).
Benefits & Perks
Competitive base salary
10 performance-based bonus program
Mobile Maintenance Work Vehicle provided
Monthly cell phone and internet reimbursement of 130
Health, Vision, and Dental coverage for employees and their dependents
3 weeks accrued Paid Time Off and 5 Sick Days per year