Job Description
The Collections Specialist is responsible for contacting delinquent borrowers to collect overdue payments, offering payment solutions, and maintaining records of contacts and payments to manage accounts effectively.
Key Responsibilities
- Contact borrowers with delinquent accounts to collect past due payments
- Provide payment solutions to resolve borrower delinquency
- Maintain records of contacts, attempted contacts, and payments collected from customers
Requirements
- The candidate must be bilingual, capable of communicating effectively in both English and Spanish.
- The candidate must have experience in contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower s delinquency.
- The candidate must be able to maintain records of contacts and attempted contacts with delinquent account customers, as well as records of any payments collected from the customer.
- The candidate must be able to perform job duties as assigned by a supervisor or other managers related to the position or department.
- The candidate must be able to perform the essential functions of the job with or without reasonable accommodations for known disabilities, as required by law.
Benefits & Perks
Compensation: MXN 89.33 per hour plus bonus
Work environment: Collaborative work culture
Additional benefits: Reasonable accommodations for known disabilities
Ready to Apply?
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