Job Description
The Collections Specialist is responsible for contacting delinquent borrowers to collect overdue payments, offering payment solutions, and maintaining records of communications and payments, supporting the company's sustainable financing initiatives.
Key Responsibilities
- Contact borrowers with delinquent accounts to collect past due payments
- Provide payment solutions to help cure borrower delinquencies
- Maintain records of contacts, attempted contacts, and payments collected from customers
Requirements
- Must be bilingual, able to communicate effectively in both English and Spanish.
- Experience in contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower s delinquency.
- Ability to maintain accurate records of contacts and attempted contacts with delinquent account customers, as well as records of any payments collected from the customer.
- Ability to perform job duties as assigned by supervisors or managers related to the position and department.
- Willingness to adapt to changes in job responsibilities, including reassignments or transfers as determined by the company.
Benefits & Perks
Compensation: MXN 89.33 per hour plus bonus
Work environment perks: Collaborative work culture
Additional benefits: Reasonable accommodations for known disabilities
Ready to Apply?
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