Senior Associate, Fraud & Complaints, Solar Servicing
Forbright BankLocation not specified
Full Time
Posted March 17, 2026
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Job Description
The Senior Associate, Fraud Complaints, Solar Servicing is responsible for investigating and resolving complex fraud cases related to solar financing, protecting the bank from legal, financial, and reputational risks.
Key Responsibilities
- Investigate complex fraud complaints involving installer, borrower, sales representative, and third-party fraud
- Resolve cases to protect the bank from legal, financial, reputational, and operational risks
- Conduct thorough investigations into suspected fraudulent activities
Requirements
- Complete thorough investigations into complaints and suspected fraudulent activities, including those involving installer, borrower, sales representative, and first-party and third-party fraud.
- Work primarily conducted in an office setting, with some positions possibly allowing remote work through the use of technology at management discretion.
- Remain in a stationary position for extended periods of time as required.
- Use hands and fingers to operate office machinery such as printers and scanners.
- Utilize a computer monitor with visual acuity to perform job duties.
- Communicate clearly, either verbally or in writing, with others.
- Exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description to support organizational efficiency.
Benefits & Perks
Comprehensive health, dental, and vision plans
4 weeks PTO
401k company match
Metro SmartTrip benefits
50% remote or hybrid work schedules for most positions
Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more
Best Workplaces for Commuters 2023 2024 winner
The Washington Post Top Workplaces 2023, 2024, and 2025 winner
American Banker Best Banks to Work For 2023 winner
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