Showroom Manager - Toronto
Diamond FoundryToronto, Canada
Full Time
Posted July 2, 2022
Not Specified
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Job Description
The Showroom Manager at VRAI is responsible for enhancing the in-person customer experience, building strong client relationships, and leading a team of jewelry sales specialists in a fast-growing, sustainable diamond jewelry brand.
Key Responsibilities
- Manage and develop the in-person shopping experience at the showroom.
- Build and maintain strong customer relationships to create memorable experiences.
- Lead, coach, and develop a team of jewelry sales specialists.
- Serve as a trusted advisor in guiding customers through their purchase journey.
- Drive sales of sustainably created diamond jewelry.
Requirements
- Must have experience as a Store Manager or in a similar retail management role, with the ability to develop and lead a team of jewelry sales specialists.
- Must be a trusted advisor in the customer journey and have experience in growing the in-person shopping experience.
- Must have strong customer relationship-building skills and the ability to create memorable experiences for customers during life’s special milestones.
- Must have a passion for selling, coaching, and diamonds, with an understanding of sustainably created diamonds.
- Must be reasonably tech-savvy and comfortable using technology in a retail environment.
- Must be able to work onsite at a designated VRAI facility for all scheduled work hours, with physical ability to sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist, climb, balance, stoop, squat, kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions.
- Must be able to lift, carry, and push/pull up to 25 pounds.
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks: employee discounts
Health insurance (medical, vision, dental, voluntary benefits)
Flexible spending accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time off programs
Benefits start as early as the first day of employment
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