Production & Quality Control Manager
Diamond FoundryNew York, New York
Full Time
Posted November 20, 2025
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Application opens on company website
Job Description
The Production Quality Control Manager oversees jewelry production operations, ensuring fulfillment, quality standards, and vendor management, while coordinating order processing, shipment, and post-sale support in a hybrid work environment.
Key Responsibilities
- Oversee jewelry production operations from order processing to final shipment and post-sale support
- Evaluate manufacturing capabilities and manage vendor onboarding and relationships
- Ensure compliance with VRAI's quality standards and conduct quality control inspections
- Negotiate contracts with vendors and manage vendor performance
- Maintain operational excellence through hands-on problem-solving and process improvement
Requirements
- Robust experience in the jewelry industry, specifically in production operations, manufacturing capability evaluation, vendor onboarding and management, and contract negotiations.
- Deep involvement in production operations, including overseeing fulfillment, integrity, and quality control of jewelry products.
- Ability to oversee everything from order processing to final shipment and post-sale support.
- Strong vendor relations experience, including managing vendor performance and maintaining quality standards.
- Ability to evaluate manufacturing capabilities and ensure adherence to quality standards.
- Hands-on problem-solving skills with a focus on operational excellence.
- Sharp analytical mindset to assess production processes and quality metrics.
- Physical presence at a designated VRAI facility for all scheduled work hours, including the ability to sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist, climb, balance, stoop, squat, kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions.
- Ability to lift, carry, and push/pull up to 25 pounds.
Benefits & Perks
Health insurance
Flexible spending accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time off
Employee discounts
Benefits begin as early as the first day of employment
Medical and vision coverage are retroactive to the start date
Dental and voluntary benefits take effect after enrollment
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