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  3. Customer Transformation Advisor CTA
Celonis logo

Customer Transformation Advisor CTA

Celonis
Munich, Germany
Full Time
Posted October 16, 2025
Not Specified
Apply Now

Application opens on company website

Job Description

The role involves serving as a strategic advisor to drive enterprise transformation, customer engagement, and value realization using Process Intelligence and AI technologies, primarily focusing on industry-specific business outcomes and C-suite relationships.

Key Responsibilities

  • Develop and implement the Customer Engagement Model and industry-specific transformation blueprints
  • Drive adoption of Celonis Industry Strategy Value Framework and facilitate enterprise value-driven roadmaps
  • Lead strategic customer engagements to deliver enterprise transformation and value realization
  • Establish and oversee Centers of Excellence within key customer accounts
  • Implement and manage Continuous Improvement Process Operating Rhythms using Celonis tools
  • Serve as account sponsor and support client teams through Quarterly Business Reviews
  • Build and maintain C-Suite relationships and align strategic planning with customers
  • Support industry portfolio P&L management and develop methodologies, playbooks, and enablement for account teams
  • Participate in industry forums, councils, and executive briefings to grow revenue and customer satisfaction
  • Collaborate with cross-functional teams including Product Development, Marketing, and Sales to align on industry value offerings

Requirements

  • 10 years of enterprise transformation experience leadership, preferably in corporations, consulting, strategy execution, and or enterprise SaaS.
  • Deep understanding of industry-specific operations and value chains e.g., R2R, P2P, O2C, H2R.
  • Proven track record of working with senior C-Suite executives and relationships and leading multidisciplinary teams in complex transformation programs.
  • Strong familiarity with Celonis, Process Mining, Execution Management, and value engineering concepts.
  • Excellent strategic thinking, executive presence, and cross-functional collaboration skills.
  • Effective stage presence and facilitator of C-Suite audiences.
  • Fluency in German.
  • Qualifications for Enterprise Transformation Advisors include a minimum of 10 years of relevant experience in enterprise transformation leadership, with a focus on industry-specific operations and value chains, and proven ability to work with C-Suite executives and lead complex programs.

Benefits & Perks

generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
internal mobility and mentorship opportunities
opportunities to work with leading process mining technology
career development and learning programs
inclusive and supportive community
international team collaboration

Ready to Apply?

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