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Job Description
The Account Receivable Specialist will manage collections by contacting past due customers, resolving overdue payments, and collaborating with internal teams to improve payment processes and customer satisfaction.
Key Responsibilities
- Establish contact with past due customers to resolve delinquency
- Monitor accounts daily and contact clients regarding overdue payments
- Negotiate payment arrangements acceptable to both customer and company
- Collaborate with billing, sales, and other internal departments to achieve collection goals
- Manage disputes and resolve issues in cooperation with relevant teams
- Investigate historical data related to debts and invoices
- Collaborate with accounting operations to process payments and refunds
- Prepare and present reports on collection activities and progress
- Pass customer queries to relevant teams with full details for prompt resolution
- Collaborate with stakeholders for process improvements
Requirements
- A BA or BS degree, preferably in Finance, Economics, and/or Linguistics.
- At least 1 year of experience in a collection role.
- Business fluency in English is a must-have.
- Strong communication skills to deal with different internal stakeholders and in multinational teams.
- Very comfortable with numbers.
- Target driven, quick learner, proactive, and team player.
- An independent and entrepreneurial way of working.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
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