Apply Now
Application opens on company website
Job Description
The role involves serving as a strategic advisor to drive enterprise transformation and process excellence for customers using Celonis' Process Intelligence platform, focusing on industry-specific strategies, value realization, and executive engagement to deliver measurable business outcomes.
Key Responsibilities
- Develop and implement the Customer Engagement Model and industry-specific transformation blueprints.
- Drive adoption of Celonis Strategy Value Framework and facilitate enterprise value-driven roadmaps.
- Lead and oversee the setup and execution of Centers of Excellence within key customer accounts.
- Manage continuous improvement processes through regular reviews using Celonis Control Towers and KPI dashboards.
- Act as account sponsor in strategic customer engagements for enterprise transformation delivery.
- Build and maintain C-Suite relationships and align strategic planning with customers.
- Support the development of methodologies, playbooks, training, and enablement for account teams.
- Participate in industry forums, councils, and executive briefings to grow revenue and customer satisfaction.
- Collaborate with cross-functional teams including Product Development, Sales, Value Engineering, and Partners to align on industry value paths.
Requirements
- 10 years of enterprise transformation experience leadership, preferably in corporations, consulting, strategy execution, and or enterprise SaaS.
- Deep understanding of industry-specific operations and value chains e.g., R2R, P2P, O2C, H2R.
- Proven track record of working with senior C-Suite executives and relationships and leading multidisciplinary teams in complex transformation programs.
- Strong familiarity with Celonis, Process Mining, Execution Management, and value engineering concepts.
- Excellent strategic thinking, executive presence, and cross-functional collaboration skills.
- Effective stage presence and facilitator of C-Suite audiences.
- Ability to develop methodologies, playbooks, training, and enablement of Account Teams in the context of enterprise transformation.
- Experience in participating in NAM CIO GBS Councils, NAM Change Maker programs, and industry forums, executive briefings, and technology conferences.
- Ability to coordinate with Global CIO GBS Councils at Celosphere for the NAM chapter.
- Experience working with Product Development, Product Marketing, Account Executives, Value Engineers, and Service Consultants to align on Industry Value Paths for Customer GTM Value offerings.
- Ability to build Account Playbooks and Strategic Account Plans to grow and retain customers, and to establish governance models to track value realization, ROI, and operational improvements.
- Experience supporting client teams through Quarterly Business Reviews to ensure alignment with Customer Success and account growth plans.
- Experience supporting the Industry portfolio of P&L business.
- Ability to support and participate in NAM CIO GBS Councils and the NAM Change Maker programs to drive customer satisfaction, reduce churn, and improve ARR growth.
- Experience in leading and managing cross-functional teams, including the NAM EBC staff team, to align with regional and customer outcomes.
- Proven ability to act as an account sponsor in strategic customer engagements for enterprise transformation delivery scalability.
- Strong stakeholder management skills, including building trusted relationships at C-Suite levels and strategic alignment through joint planning sessions.
- Ability to support the setup and execution of Centers of Excellence (CoE) within key customer accounts.
- Experience in defining, engaging, and implementing a Continuous Improvement Process Operating Rhythm with weekly, monthly, and quarterly reviews leveraging Celonis Control Towers and KPI dashboards.
- Experience in leading and managing enterprise transformation projects with a focus on process excellence, strategy execution, and value realization.
- Strong communication skills with the ability to facilitate discussions with C-Suite audiences and cross-functional teams.
- Familiarity with industry-specific operations such as R2R, P2P, O2C, H2R.
- Demonstrated ability to translate business strategy into executable enterprise value-driven roadmaps.
- Experience in developing and delivering transformation leadership within respective industries, aligning best practices with customer value paths.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
internal mobility and mentorship opportunities
Ready to Apply?
Join Celonis and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Celonis
More jobs at Celonis
Customer Support Engineer-Level 1
Celonis
NEW
Bangalore
Full Time
10h
Account Executive - State Local Govt
Celonis
NEW
Not specified
Full Time
10h
Intern Volume Sales Analyst
Celonis
NEW
Madrid
Internship
10h
More jobs in Munich, Germany
Client Delivery Lead - Residential Flex (f/m/d)
Kraken
Munich
Full Time
Jan 30
Account Executive, Portworx - Strategic Accounts Manufacturing EMEA
Pure Storage
Munich
Full Time
6d
Cloud Native Architect, Strategic Accounts, Manufacturing EMEA
Pure Storage
Munich
Full Time
Feb 12